Join Our Team

Club General Manager

Burr Ridge, IL

As Five Seasons Club General Manager of our Burr Ridge location, you are responsible for the oversight of all club operations to ensure an exceptional member experience! You will be accountable for creating a work environment that supports the culture of the organization and drives member engagement. As the Club General Manager, you will be selecting, developing, and leading the team to drive the success of club priorities and goals. Your ability to coach and connect your team members is critical to driving a consistent and outstanding member experience.

With a full line facility that offers tennis, fitness, aquatics, kids programming, and social events, we are a destination for family FUN! Our club supports the lifestyles of busy professionals, families, health enthusiasts, and those who simply strive to be more active by providing a wide spectrum of programming!

What our Club General Managers are all about:

Our Club General Managers (GM) are responsible for the successful operation and financial accountabilities of all areas of our club. They demonstrate success in leadership, revenue achievement and expense management.

Reporting to the Chief Operating Officer, our Club General Manager will be responsible for planning, executing, and implementing an overall company strategy. A successful manager will oversee all club management by leveraging their strong business acumen, superior member services skills, influencing skills, and developing high-performing department leaders.

Responsibilities include, but are not limited to, the following:

  • Ongoing management of company-wide standards for key operational activities, programs, and goals throughout the club.
  • Delivery of superior customer service, achievement of high employee and member satisfaction and performance relative to club objectives.
  • Provide leadership, direction, and support to all direct reports.
  • Assess, hire, and develop GREAT talent.
  • Regularly communicate with regional general manager, other regional team leaders, and Chief Operating Officer, when necessary.

What you’re all about:

  • Results driven business leader with the ability to inspire and influence others to achieve measurable results.
  • Required minimum of two years’ experience as a leader in a health club that operates multiple profit center programs including, but not limited to, aquatics, children’s programs, racquet sports, group fitness, personal training, and sales.
  • Preferred up to 5 years working in the industry and have demonstrated a progressive career path through club management positions.
  • Excellent leadership/management skills and experience in achieving results through others.
  • Demonstrated success in revenue achievement and expense management. Provide ability in budget development and financial analysis.
  • Highly developed team-building skills with the ability to work effectively with all layers of management.
  • Excellent written and verbal communication skills.
  • High standards in ethics and service.
  • High degree of self-organization, discipline, and ability to manage multiple tasks simultaneously.